Contact
We are here to help
We are at your service, whether you have a question, need product advice, or wish to place a special order.
Write to us or call us. We would be delighted to hear from you.
Do you have a question? We have the answer.
01. Delivery in Switzerland?
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Yes.
We deliver throughout Switzerland at a rate based on the weight of the package (wine, cheese, meat).
Your products are carefully packaged to arrive in perfect condition.
Express delivery is also available.
02. Quality guarantee?
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Each product is selected from passionate Swiss producers.
If an item does not meet your expectations, we will find a solution — exchange or refund as appropriate.
03. Which payment methods do you accept?
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- Credit card (Visa, Mastercard, Amex)
- TWINT
- Secure payment – encrypted data
04. How do I place an order?
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It couldn’t be simpler:
- Choose your wines, cheeses, or meats
- Add them to your cart
- Confirm, pay — and we take care of the rest
You can order a single product or create your own personalized selection.
05. Can I track my order?
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Yes.
As soon as your order is shipped, you will receive a tracking number by email.
You can check its progress at any time.
06. Delivery time?
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Generally:
- 24–72h in Switzerland depending on the carrier and package weight
- Insulated packaging for sensitive products if necessary
We ship as quickly as possible after receiving your order.
07. What if I have a special request?
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We are a personal and flexible company.
Corporate gifts, large volumes, aged cheeses on request, wine/meal pairings…
Write to us — we have a solution for you!