{"id":5297,"date":"2023-10-24T09:17:53","date_gmt":"2023-10-24T09:17:53","guid":{"rendered":"https:\/\/inalpe.ch\/contact\/"},"modified":"2026-04-28T10:27:21","modified_gmt":"2026-04-28T10:27:21","slug":"contact","status":"publish","type":"page","link":"https:\/\/inalpe.ch\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull cover-mobile has-secondary-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<div class=\"wp-block-columns alignfull is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow wp-container-1 is-position-sticky\">\n<div class=\"wp-block-cover\" style=\"min-height:100vh;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" class=\"wp-block-cover__image-background wp-image-3595\" alt=\"\" src=\"https:\/\/inalpe.ch\/wp-content\/uploads\/2023\/11\/store-3.jpeg\" data-object-fit=\"cover\" srcset=\"https:\/\/inalpe.ch\/wp-content\/uploads\/2023\/11\/store-3.jpeg 2560w, https:\/\/inalpe.ch\/wp-content\/uploads\/2023\/11\/store-3-600x600.jpeg 600w, https:\/\/inalpe.ch\/wp-content\/uploads\/2023\/11\/store-3-100x100.jpeg 100w, https:\/\/inalpe.ch\/wp-content\/uploads\/2023\/11\/store-3-1400x1400.jpeg 1400w, https:\/\/inalpe.ch\/wp-content\/uploads\/2023\/11\/store-3-300x300.jpeg 300w, https:\/\/inalpe.ch\/wp-content\/uploads\/2023\/11\/store-3-1024x1024.jpeg 1024w, https:\/\/inalpe.ch\/wp-content\/uploads\/2023\/11\/store-3-150x150.jpeg 150w, https:\/\/inalpe.ch\/wp-content\/uploads\/2023\/11\/store-3-768x768.jpeg 768w, https:\/\/inalpe.ch\/wp-content\/uploads\/2023\/11\/store-3-1536x1536.jpeg 1536w, https:\/\/inalpe.ch\/wp-content\/uploads\/2023\/11\/store-3-2048x2048.jpeg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-60 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center is-style-default has-gigantic-font-size\">Contact  <\/h2>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center animate-from-bottom is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--40);padding-left:30px;flex-basis:66.66%\"><style id=\"wpforms-css-vars-4548-block-ca6b17b2-fb25-44df-8745-d2152a4bd3aa\">\n\t\t\t\t#wpforms-4548.wpforms-block-ca6b17b2-fb25-44df-8745-d2152a4bd3aa {\n\t\t\t\t--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-block wpforms-block-ca6b17b2-fb25-44df-8745-d2152a4bd3aa wpforms-render-modern\" id=\"wpforms-4548\"><form id=\"wpforms-form-4548\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"4548\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/5297\" data-token=\"036d0bc2bc66ba52e9a04cc5fa57da92\" data-token-time=\"1777636521\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-4548-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><fieldset><legend class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-4548-field_1\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][1][first]\" aria-errormessage=\"wpforms-4548-field_1-error\" required><label for=\"wpforms-4548-field_1\" class=\"wpforms-field-sublabel after\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-4548-field_1-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][1][last]\" aria-errormessage=\"wpforms-4548-field_1-last-error\" required><label for=\"wpforms-4548-field_1-last\" class=\"wpforms-field-sublabel after\">Last<\/label><\/div><\/div><\/fieldset><\/div>\t\t<div id=\"wpforms-4548-field_4-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"4\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-4548-field_4\" >Email Name message<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-4548-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-4548-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-4548-field_2\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-4548-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" spellcheck=\"false\" aria-errormessage=\"wpforms-4548-field_2-error\" required><\/div><div id=\"wpforms-4548-field_3-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-4548-field_3\">Comment or message<\/label><textarea id=\"wpforms-4548-field_3\" class=\"wpforms-field-medium\" name=\"wpforms[fields][3]\" aria-errormessage=\"wpforms-4548-field_3-error\" ><\/textarea><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-4548-field_4-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-4548-field_4-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-4548-field_4-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"4548\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/inalpe.ch\/en\/wp-json\/wp\/v2\/pages\/5297\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-4548\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Send\" aria-live=\"assertive\" value=\"wpforms-submit\">Send<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/inalpe.ch\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<h1 class=\"wp-block-heading alignwide\" style=\"margin-bottom:var(--wp--preset--spacing--50)\">We are here to help<\/h1>\n\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-e6f27d69 wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:2%;flex-basis:100%\">\n<p class=\"has-medium-font-size\">We are at your service, whether you have a question, need product advice, or wish to place a special order.<br\/>Write to us or call us. We would be delighted to hear from you. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:400\">Do you have a <strong>question?<\/strong> We have the <strong>answer<\/strong>.<\/h2>\n\n\n\n<div class=\"wp-block-group alignfull faq is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-group trigger is-style-default is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-edcc2863 wp-block-group-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--primary);border-bottom-width:2px;padding-top:0;padding-right:0;padding-bottom:var(--wp--preset--spacing--30);padding-left:0\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:400\">01. Delivery in Switzerland?<\/h3>\n\n\n\n<p class=\"has-large-font-size\">+<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group content has-secondary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-23b1a4dc wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p>Yes.<br\/>We deliver throughout Switzerland at a rate based on the weight of the package (wine, cheese, meat).<br\/>Your products are carefully packaged to arrive in perfect condition.<br\/>Express delivery is also available.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull faq is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-group trigger is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-edcc2863 wp-block-group-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--quinary);border-bottom-width:2px;padding-top:0;padding-right:0;padding-bottom:var(--wp--preset--spacing--30);padding-left:0\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:400\">02. Quality guarantee?<\/h3>\n\n\n\n<p class=\"has-large-font-size\">+<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group content has-secondary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-23b1a4dc wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p>Each product is selected from passionate Swiss producers.<br\/>If an item does not meet your expectations, we will find a solution \u2014 exchange or refund as appropriate.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull faq is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-group trigger is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-edcc2863 wp-block-group-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--quaternary);border-bottom-width:2px;padding-top:0;padding-right:0;padding-bottom:var(--wp--preset--spacing--30);padding-left:0\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:400\">03. Which payment methods do you accept?<\/h3>\n\n\n\n<p class=\"has-large-font-size\">+<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group content has-secondary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-23b1a4dc wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<ul class=\"wp-block-list\">\n<li>Credit card (Visa, Mastercard, Amex)<\/li>\n\n\n\n<li>TWINT<\/li>\n\n\n\n<li>Secure payment \u2013 encrypted data<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull faq is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-group trigger is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-edcc2863 wp-block-group-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--septenary);border-bottom-width:2px;padding-top:0;padding-right:0;padding-bottom:var(--wp--preset--spacing--30);padding-left:0\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:400\">04. How do I place an order?<\/h3>\n\n\n\n<p class=\"has-large-font-size\">+<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group content has-secondary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-23b1a4dc wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p>It couldn&#8217;t be simpler:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Choose your wines, cheeses, or meats<\/li>\n\n\n\n<li>Add them to your cart<\/li>\n\n\n\n<li>Confirm, pay \u2014 and we take care of the rest<\/li>\n<\/ol>\n\n\n\n<p>You can order a single product or create your own personalized selection.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull faq is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-group trigger is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-edcc2863 wp-block-group-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--primary);border-bottom-width:2px;padding-top:0;padding-right:0;padding-bottom:var(--wp--preset--spacing--30);padding-left:0\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:400\">05. Can I track my order?<\/h3>\n\n\n\n<p class=\"has-large-font-size\">+<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group content has-secondary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-23b1a4dc wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p>Yes.<br\/>As soon as your order is shipped, you will receive a tracking number by email.<br\/>You can check its progress at any time.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull faq is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-group trigger is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-edcc2863 wp-block-group-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--primary);border-bottom-width:2px;padding-top:0;padding-right:0;padding-bottom:var(--wp--preset--spacing--30);padding-left:0\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:400\">06. Delivery time?<\/h3>\n\n\n\n<p class=\"has-large-font-size\">+<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group content has-secondary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-23b1a4dc wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p>Generally:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>24\u201372h in Switzerland depending on the carrier and package weight<\/li>\n\n\n\n<li>Insulated packaging for sensitive products if necessary<\/li>\n<\/ul>\n\n\n\n<p>We ship as quickly as possible after receiving your order.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull faq is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-group trigger is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-edcc2863 wp-block-group-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--primary);border-bottom-width:2px;padding-top:0;padding-right:0;padding-bottom:var(--wp--preset--spacing--30);padding-left:0\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:400\">07. What if I have a special request?<\/h3>\n\n\n\n<p class=\"has-large-font-size\">+<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group content has-secondary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-23b1a4dc wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p>We are a personal and flexible company.<br\/>Corporate gifts, large volumes, aged cheeses on request, wine\/meal pairings&#8230;<br\/>Write to us \u2014 we have a solution for you!<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-a29bcca6 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--50);padding-right:30px;padding-bottom:var(--wp--preset--spacing--50);padding-left:30px\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>We are here to help We are at your service, whether you have a question, need product advice, or wish to place a special order.Write to us or call us. We would be delighted to hear from you. Do you have a question? We have the answer. 01. Delivery in Switzerland? + Yes.We deliver throughout [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5297","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/inalpe.ch\/en\/wp-json\/wp\/v2\/pages\/5297","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inalpe.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inalpe.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inalpe.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/inalpe.ch\/en\/wp-json\/wp\/v2\/comments?post=5297"}],"version-history":[{"count":1,"href":"https:\/\/inalpe.ch\/en\/wp-json\/wp\/v2\/pages\/5297\/revisions"}],"predecessor-version":[{"id":5298,"href":"https:\/\/inalpe.ch\/en\/wp-json\/wp\/v2\/pages\/5297\/revisions\/5298"}],"wp:attachment":[{"href":"https:\/\/inalpe.ch\/en\/wp-json\/wp\/v2\/media?parent=5297"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}